Focused on the big picture? Let us handle the details for you. No matter what type of event you are
working on: an association's annual convention, a corporate sales kick-off or major exhibition, we understand that achieving your program goals is top priority. This is why we created this page to provide all the relevant information you will need. The enjoyment of a successful event is just a click away!
SERVICES & FACILITIES
Hours of Operation
The standard hours of operation for the administrative staff are 8:30 a.m. to 5:30 p.m. Monday through
Friday. Our standard operating hours for client-leased spaces are 7:00 a.m. to 11:00 p.m. daily.
The Center provides information for restaurants, shopping areas, entertainment and attractions within the Puerto Rico area. The Information Desk is staffed for room night producing conventions, conferences and trade shows, and is conveniently located in the main lobby.
Telecommunications & Internet
The Telecommunications Department provides exclusive in-house services that can be tailored to meet
specific event organizers and exhibitor needs. The facility can provide broadband and wireless Internet
connectivity at high speeds (T-1), video conferencing, and simultaneous language translations, among
others. All meeting rooms and ballrooms are equipped with Ethernet connection and capabilities.
Telephones are installed and billed per order specifications.
The on-site Business Center is conveniently located in the lobby. The hours of operation are Monday through
Friday, 9:00 a.m. to 5:00 p.m. and can be extended as needed. Services and products include: computer
and typewriter rental, printing, secretarial service, copying, fax transmission and receipt, package shipping,
office products, and other services. For additional information on
services and prices, please
Self-parking lots will be conveniently located adjacent to the Convention Center with parking
for 1,800 vehicles.
The Center maintains in-house security for the premises only. The Building Security Staff maintains 24-hour
security coverage for the Center's perimeter areas, internal corridors and life safety alarm system. Building
Security Staff will also secure exterior and interior access doors as well as monitor internal traffic flow.
All incidents of injury, vandalism, fire, theft, etc. should be reported to the Central Security Office
immediately. Following notification of any incidents, Building Security Staff will initiate appropriate reportsand investigations.
Event Security can be arranged through the Event Manager or with an outside security contractor.
All outside security contractors must comply with Contractor Requirements.
Catering and Concessions
The Food and Beverage Department is prepared to offer the finest quality products and service for all
functions from coffee breaks to exquisite gala banquets. Catering menus are available from the Food
and Beverage department. You may also download the
PRCC Banquet and Catering Menu here.
Concession operations are available to provide retail sale food and beverage service for events. Permanent
stands and portable theme carts will enhance any event's program by featuring a variety of specialty food
and beverage items. Special menus are available to event organizers and exhibitors that will provide for
in-booth food service.
The Center staff takes great pride in the care of the facility. Every aspect of the facility is painstakingly
maintained to provide you with a clean and attractive environment to house your event and welcome your
members, registrants, patrons and guests.
Our in-house Cleaning Department can provide event cleaning services on a non-exclusive basis. Please let
your Event Manager know if you elect to use this service so that a proposal specific to your event can be
Should you elect to use an outside cleaning contractor during your event the Center Cleaning Department
will maintain all public common areas, i.e., lobbies, hallways, rest rooms and meeting rooms except when said
areas are utilized as exhibition space. PRCC operates with a "clean hall to clean hall" policy; therefore, loading
docks, exhibition floor (including aisle trash receptacles), offices, and registration area cleaning is the
responsibility of the event organizer or exhibitor and their contracted cleaner.
For a full description of all that is included in the Center, please see our
Event Planning Guide.
All ambulance services should be requested thru the PRCC Security Department.